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PLEASE READ BEFORE BOOKING AND PURCHASING

Expectations

● Arrival: Please arrive on time. Late arrivals will be accommodated when possible. If there is not enough time to complete your service, your appointment will be canceled.

● Guests: No additional guests or children. Please arrive alone.

● Payments: Remaining service balances are accepted through cash or Cash App only.

● Appointment Timing: Service times may vary. Please allow extra time and avoid scheduling appointments on the same day as important events.

● Appointment Changes: Clients are responsible for managing cancellations and rescheduling according to our booking policies.

● Preparation: Please review your service details and select all necessary add-ons before booking.

Your time is valued, and I kindly ask that you extend the same courtesy. Thank you for choosing YLE!

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  • Welcome to YLE! To ensure a smooth and enjoyable experience, please review the following information before scheduling an appointment or making a purchase.

  • APPOINTMENTS & BOOKING

  • ● All appointments must be scheduled through our website.

  • ● A $50 deposit is required when requesting an appointment and is applied toward your service total.

  • ● All appointment requests are subject to approval. An appointment is not confirmed until you receive confirmation.

  • ● Deposits for approved appointments are nonrefundable and nontransferable.

  • ● If an appointment request is declined before approval, your deposit will be refunded.

  • ● Please carefully review your selected service description before booking.

  • HAIR PURCHASING REQUIREMENTS

  • ● YLE offers premium hair extensions and wigs for purchase.

  • ● Services requiring YLE hair must have the required hair purchased in full BEFORE scheduling an appointment.

  • ● Once your order has been processed and hair availability is confirmed, you may schedule your installation.

  • ● Outside hair is permitted only for services specifically stating that outside hair is accepted.

  • ● Purchasing hair does not guarantee appointment availability.

  • ● Hair extensions and installation services are priced separately.

  • PROCESSING, SHIPPING & PICKUP

  • ● Please allow 1–3 business days for order processing.

  • ● Hair orders typically require an additional 5–7 business days to become available.

  • ● Shipping and in-store pickup are available.

  • ● Shipping fees are calculated at checkout.

  • ● Customers will receive an email notification once their order has shipped or is ready for pickup.

  • ● Not all products displayed online are available for immediate pickup.

  • Processing and shipping times are estimates and are not guaranteed.

  • APPOINTMENT PREPARATION

  • ● Shampoo is included with all weave services but is optional if you arrive with freshly shampooed hair.

  • ● If arriving shampooed, hair must be clean, dry, and free of oils and heavy conditioners.

  • ● Please arrive with previous hairstyles, extensions, glue, and knots completely removed.

  • ● Additional services or preparation may result in additional charges.

  • ● Any required add-ons must be selected when scheduling.

  • SALES, REFUNDS & CANCELLATIONS

  • ● All hair extension and wig sales are final, except where required by law or in the event of an order fulfillment error.

  • ● Approved appointment deposits are nonrefundable and nontransferable.

  • ● Appointment cancellation and rescheduling requirements are outlined in our Cancellation Policy.

  • IMPORTANT REMINDERS

  • Please review all service descriptions, hair requirements, pricing, and policies before completing your booking or purchase.

  • For updates on available hair and wigs, follow us on Instagram @28inch_.

  • By scheduling an appointment or making a purchase, you acknowledge that you have reviewed and agree to the applicable YLE policies.

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